Knowledge Management News

Knowledge is comprised of information and experience and typically comes from multiple sources, people and systems inside and outside the organization. When it's used in the right context and is made accessible throughout an organization, this knowledge can help improve efficiencies and increase productivity.

Through knowledge management systems, companies can get relevant information to workers by connecting the information directly to a given process. The knowledge management system can also help workers find additional relevant information by identifying other content sources that relate to a user's needs and by notifying that user when new information becomes available. When workers can access information from across the organization without having to know where it physically resides, then users easily incorporate relevant information into their projects without having to move or replicate that content.

Knowledge management solutions enable teams of people within enterprises and among enterprises to come together virtually and interact with critical information, regardless of where the information or people physically reside. Using knowledge management solutions, teams can work more effectively by capitalizing on the knowledge assets, expertise and best practices that exist in other departments or organizations. Knowledge management solutions provide access to a wide array of sources, such as local and remote document collections in Microsoft Office, PDF, Lotus Notes or other formats, as well as third party content such as publishers, partners, supplier or customers.

Knowledge management software simplifies cross-enterprise business by enabling employees, partners and customers to collaborate and leverage knowledge assets in context of business processes. The management software lets teams of any size interact within established processes, or capture spontaneous interactions and convert them into repeatable practices. The knowledge management software enables persons and companies to combine knowledge, process and collaboration for efficient, effective and productive project workflow.