Tag:
Metrics
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Latest Headlines
Don't let your consultant choose the metrics
When you hire a consultant, you eventually want to see measurable results from the investment. But letting the consultant define the metrics for improvement is "a sucker bet," warns consultant Bob
How to use metrics to talk to the business
The Society for Information Management recently released a report on how CIOs can use metrics to further their goals. It offers guidance on organizing different metrics, but of greater use are its
Moneyball's metrics lessons for IT
The movie Moneyball, which hit theaters last month, depicts the use of performance metrics by the Oakland Athletics to rack up wins despite the lowest payroll in Major League Baseball. IT departments
The best metrics to prove IT's value
These days it's imperative to be able to show the value of IT investments, but it isn't always obvious which performance indicators will best display that value. To choose the most suitable
The risks of obsessing about numbers
CIOs are constantly urged to quantify IT needs in terms of ROI, cost savings and the bottom line these days, so that CIOs, CFOs and directors will understand. That approach no doubt beats vague
Taking the fear, uncertainty and doubt out of security
Insiders remain the top network security threat for IT leaders, but malicious attacks and end user downloads of non-approved applications come in a close second, according to an informal poll
Five tips to determine true cost of IT
Determining the actual cost of IT services to the business units that use them has long been a key challenge for IT executives. One way to think about it is by visualizing IT in the traditional
Google removes planned downtime from Google Apps SLA
Google ( NASDAQ: GOOG ) has voluntarily changed the service level agreement (SLA) for paid users of Google Apps, removing clauses that allowed the company to schedule maintenance downtime. In a blog
Illicit bookmarks stopped some from upgrading to Firefox 3
A very interesting piece of information has emerged from Mozilla's security team about a group of users who have opted not to upgrade to Firefox 3. According to a blog entry at the Mozilla team's
New security metric on the horizon
Are you looking for a way to determine whether your enterprise security is up to speed? The Center for Information Security will release guidelines this fall to help enterprises measure the state of
