Tag:
key performance indicators
Latest Headlines
Latest Headlines
Keeping your finger on the pulse
A successful CIO should know as much as possible about the market in which the company operates. That means knowing who your customers are by company, division and line of business, and how your
Making the most of ITIL
There is no doubt that ITIL (Information Technology Infrastructure Library) is a great way to support and deliver IT services, but it's a framework, not a set of instructions to be followed
Microsoft aims to change the CPM sector
Corporate Performance Management (CPM), also known as business performance management (BPM), is expected to grow exponentially, according to a new survey from independent consultancy BPM Partners,
Doing BPM right
Effectively measuring business performance isn't easy, but business performance management (BPM) technology can help. Good BPM tools and methodologies can help organizations measure their progress
BPM: A window into business performance
Corporate executives have a habit of wanting to know, at a glance, how their companies are performing in various areas. In today's competitive environment, Excel spreadsheets don't do the trick
How best to measure success
If you're being pressured to provide insight and numbers on IT deployment success and failure and you've been wondering how best to proceed, you might want to hear what three IT leaders suggest
