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data collection

Latest Headlines

Latest Headlines

Improving the bottom line through data collection

Businesses from all sectors are placing an increasing emphasis on gathering improved customer intelligence that can be used to grow sales. Businesses are dedicating more resources to understanding

Lots of data, but little value gained

The IT organization spends a lot of time and a lot of money collecting, sorting, and storing data, but according to a new study from Accenture, a lot of that work is not paying off for the

Online transactions demand range of security tools

Financial institutions that depend on good customer satisfaction with online transactions have their work cut out for them. Scammer and hackers are always trying to stay one step ahead of new

HP scandal likely a common scenario

While the HP scandal is still in full throttle, with recent indictments and its former chairwoman going

Laptop losses at Commerce Dept. are old hat

According to a new review on agencies that use handhelds for data collection, laptops and other handheld devices containing confidential data at the U.S. Commerce Department have been disappearing

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Privacy is a growing issue with collected data

Any company storing confidential data, or tracking users' activity using search technology, needs to keep an eye on the evolving story of AOL's recent search data boo-boo as privacy lobbyists push

GOA slaps agencies for weak privacy efforts

The General Accounting Office is taking the Justice Department, the Department of Homeland Security and two other federal agencies to task for not properly protecting Americans' privacy in

RFID tags could prove vulnerable to attack

The newest hacking front could very well be the radio frequency identification (RFID) tag. Researchers say it's possible to plug in a software virus that could wreak havoc with both RFID

Decisions, not data, drive CRM improvements

Analytics are crucial to improving on CRM projects, but only if used in the proper context. According to Gartner research director Gareth Herschel, if you aren't prepared to use analytics to come