Tag:
customer relationships
Latest Headlines
Latest Headlines
Customer relationships are for people, not technologies
Next time someone tells you they are implementing a Customer Relationship Management (CRM) system to improve customer relationships, nod, smile politely and then change the subject. That, it seems,
CRM: The latest battleground for CIOs and CEOs
Customer Relationship Management (CRM) is perceived differently by CIOs and CEOs, and this difference of perception can lead to communication breakdowns. The conflict might stem from both
Do your homework when hiring bloggers
Blogging can be good for your business, improving the corporate image, raising visibility and bolstering customer relationships. But with little time, many companies are turning to outside sources
2007: More of the same for CIOs
CIOs this year will continue to struggle with how to make their IT shops run more smoothly and how to make better use of existing resources while satisfying business objectives. These findings,
CIOs committed to HP
In the wake of the scandal that rocked HP, the company must be breathing a big sigh of relief given the results of a new customer/client survey that says just three out of 28 companies might
