Tag:

customer loyalty

Latest Headlines

Latest Headlines

Banks shore up security

As consumer concerns increase thanks to online banking security breaches and incidents, financial institutions are stepping up security measures in a quest to rebuild customer loyalty and, of

Editor's Corner

Every CIO's nightmare happened to the Idaho Power Company last week when it discovered that old disk drives hadn't been thoroughly cleaned before being tossed. With nearly 500,000 customers, and

Making real-time data a reality

The faster and quicker an organization can actually use collected data, whether to spur sales or improve customer loyalty, is clearly a boon; but it's not easy getting real-time data analytics