Tag:

better customer service

Latest Headlines

Latest Headlines

Case Study: Going digital saves time and money

Imagine tossing paper-based processes away and saving 125 hours a week in labor, while also boosting revenue due to greater efficiency and better customer service. That's exactly what a fruit and

Pulling data together requires a strategy

Enterprises typically have no trouble gathering and collecting customer data given all the touch points in place today. The big issue is being able to organize, analyze and use that data to foster

JPMorgan banks on tech to boost business

Technology development is a high priority at JPMorgan Chase as it revamps its network, pours about $1 billion into consolidation of data centers and pushes out better customer service