Oracle buys Telephony@Work for call centers

Another week, another Oracle acquisition: this time it's hosted call-center vendor Telephony@Work. TaW's products perform call-center and CRM functions over IP connections and were already used by Siebel Systems. Now, Oracle will integrate the software not just with Siebel but also with a variety of CRM and business intelligence products, officials said. Terms of the deal were not disclosed.

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