Exchange 2010: The good and the bad

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With Microsoft Exchange 2010 shipping early this week, should your organization consider upgrading to it? According to Computerworld, one of the positive points about Exchange 2010 is that Outlook Web Access works well with non-Microsoft browsers now. The result: Mac users on Safari, or Firefox die-hards can now enjoy the full range of capabilities--all the way down to sound cues. In addition, performance has also been improved, with Exchange 2010 shown to exact a lower I/O loan.

From a system administrator's point of view, the greatest improvement has to be the self-service web interface that Exchange 2010 offers. Inbox rules, antispam configuration, automatic replies and a host of other options can now be updated by end-users without calling the help desk.

On the down side though, it appears that Exchange 2010 still suffers from a few bugs. I suppose this is subjective, since it would be foolish to claim a "bug-free" software product. Still, it might do well for organizations to put a test deployment through some thorough testing, or to first do a limited roll-out. An alternative would, of course, be to wait for the release of SP1.

Overall, there appears to be quite a number of positive improvements in Exchange 2010. Indeed, the expanded self-service menu has me thinking of ditching my own aging Exchange 2003 installation in favor of a hosted Exchange 2010. Is your organization planning to roll out Exchange 2010? Do share your thoughts with us on this.

For more on this story:
- check out this article at Computerworld

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