Analysts: IT needs to embrace Web 2.0

You've been hearing about Web 2.0 technology in the enterprise for what seems like ages but are your peers really rushing to deploy Web 2.0 tools? The answer might surprise you: according to a Q3 2007 survey by Forrester Research, some 42 percent of businesses are not planning to invest in Web 2.0. Despite this fact, Forrester predicts that half of those businesses will change their mind and decide to invest in Web 2.0 tools--like blogs, wikis and social networking applications--by the end of the year. "The IT shops that began experimenting with enterprise Web 2.0 tools for their own use in 2007 -- for tasks like help desk ticket resolution, standards and documentation tracking, and IT project management -- will begin rolling out these tools more broadly to lines of business as they pass IT muster," the report says. Will Web 2.0 tools really become business-critical or is this all just a bunch of warrant-less hype? Let us know what you think in the comments.

For more on Web 2.0 trends:
- see this Computerworld article