ties

Phishers get nabbed

Thu, 22 May 2008 06:59:59 -0400

Thirty-eight people in the U.S. and Romania have been charged in two federal indictments, alleging they used a complicated Internet phishing scheme to steal thousands of credit and debit card numbers, and then tap into bank ATMs to obtain cash.

The targets were both individuals and hundreds of financial institutions, a reminder to CIOs and their IT departments to remain vigilant and to make sure employees know the risks and do not respond to bogus emails seeking personal or company information.

In the indictments coming out of California and Connecticut, federal authorities said schemes were run by individuals with ties to organized crime, and targeted banks and other companies including Citibank, Capital One and PayPal.

For more on these indictments:
- see this pcworld.com article

ALSO NOTED: IT professionals want flexibility; Evaluating managed services;

Tue, 01 May 2007 20:01:38 -0400

> Study: IT professionals want flexible work options. Article

> Is managed services right for your organization? Article

> Study: IT managers fear security breaches could cost them their jobs. Article

> Solving real-world issues through client virtualization. Article

> Is it time to put Outlook in the trash? Article

> Sun mulls deeper open-source ties. Article

> Sober worm makes a comeback. Article

> Top 3 things to secure within an SOA. Blog

And Finally… Is your IT strategy the reason why your business stakeholders distrust you? Blog

SPOTLIGHT: The bond that ties CRM to business intelligence

Tue, 21 Nov 2006 19:01:34 -0500

Customer relationship management (CRM) used to be all about using data to boost the customer service point. But as some experts point out, CRM today is also a huge aspect in making business intelligence pay off. All that data mining, storage and analytics is now a top focus for both business and tech leaders as it all ties to increasing revenue and productivity. Article

Related Article: Why mobile CRM requires a plan. Article

What Microsoft hopes its CRM push will achieve

Tue, 11 Jul 2006 20:01:38 -0400

Just a bit ago, Microsoft made it clear it was hungry to grab some of the security services marketshare. Now it's also gunning for a piece of the customer relationship management (CRM) pie as well and announced this week it's primed to go head-to-head with industry leader Salesforce.com to make it happen. Microsoft's CEO Steven Ballmer outlined his company's intentions, explained what the new Microsoft Dynamics CRM Live is all about and how it ties into all the other Web-based service efforts it's working on these days.

For more on Microsoft's CRM push:
- see this article at BusinessWeek

Presence technology requires review before roll out

Thu, 27 Apr 2006 20:01:35 -0400

The ability to get a message, or reach out to the specific employee who can solve a problem in real time, is what "presence technology" is all about. Presence technology can boost productivity by allowing companies to determine how employees spend their day--whether on line, writing emails or on the phone--and reducing costs across the board. The problem, though, is that making such technology work requires a unified communications system that ties in everything from email and VoIP to conferencing and calendaring. So before you invest in this emerging tool, experts warn, you have to consider the telco requirements, the network workload and what specific benefits you can glean.

For more on presence technology:
- read this article at CIO Insight