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The help desk generally has not been a hotbed of innovation and efficiency in the enterprise. It isn't uncommon for large businesses to hold on to outdated, complicated ticket-tracking systems that
Press Releases
- Sixty-Two Percent of Organizations Allow Employees to Use Personal Mobile Devices for Work, According to New InformationWeek Reports Research
- Salesforce.com Delivers Real-Time Communication for the Social
- Mobile SharePoint Breakthrough: Copiun TrustedShare for Good Is First to Provide Secure Access to SharePoint and File Servers from Smartphones and Tablets, With Complete End-to-End Governance
- EMC Acquires Syncplicity
- Brightcove Transforms Web Experience Management with Video Cloud CMS
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