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Phishers get nabbed

Thirty-eight people in the U.S. and Romania have been charged in two federal indictments, alleging they used a complicated Internet phishing scheme to steal thousands of credit and debit card... Read more...

ALSO NOTED: IT professionals want flexibility; Evaluating managed services;

> Study: IT professionals want flexible work options. Article > Is managed... Read more...

SPOTLIGHT: The bond that ties CRM to business intelligence

Customer relationship management (CRM) used to be all about using data to boost the customer service point. But as some experts point out, CRM today is also a huge aspect in making business... Read more...

What Microsoft hopes its CRM push will achieve

Just a bit ago, Microsoft made it clear it was hungry to grab some of the security services marketshare. Now it's also gunning for a piece of the customer relationship management (CRM) pie as well... Read more...

Presence technology requires review before roll out

The ability to get a message, or reach out to the specific employee who can solve a problem in real time, is what "presence technology" is all about. Presence technology can boost productivity by... Read more...