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Phishers get nabbed

May 22, 2008 — 6:59am ET
Thirty-eight people in the U.S. and Romania have been charged in two federal indictments, alleging they used a complicated Internet phishing scheme to steal thousands of credit and debit card... Read more...

ALSO NOTED: IT professionals want flexibility; Evaluating managed services;

May 1, 2007 — 8:01pm ET

> Study: IT professionals want flexible work options. Article > Is managed... Read more...

SPOTLIGHT: The bond that ties CRM to business intelligence

November 21, 2006 — 8:01pm ET
Customer relationship management (CRM) used to be all about using data to boost the customer service point. But as some experts point out, CRM today is also a huge aspect in making business... Read more...

What Microsoft hopes its CRM push will achieve

July 11, 2006 — 8:01pm ET

Just a bit ago, Microsoft made it clear it was hungry to grab some of the security services marketshare. Now it's also gunning for a piece of the customer relationship management (CRM) pie as well... Read more...

Presence technology requires review before roll out

April 27, 2006 — 8:01pm ET

The ability to get a message, or reach out to the specific employee who can solve a problem in real time, is what "presence technology" is all about. Presence technology can boost productivity by... Read more...