technical support news from FierceCIO
NewsDon't neglect your help desk
Your help desk may not be getting the attention it deserves to keep your IT operation running smoothly. Information Week recently interviewed Craig Baxter, managing director of HDI, a certification Read more...
Software gets pirated, too
A trade group for tech companies wants to remind you that software gets pirated, too. With all the talk about pirates in the Indian Ocean going on, it's hard to remember the other sorts of pirating Read more...
Is your web host available at 3 a.m.?
If you are looking for a new web hosting provider, carefully consider what kind of service you will be getting, and whether technical support will be available at all hours, even at 3 a.m. Chris Read more...
| Press ReleasesMoxie Software Sponsors Free, Live Webinar on Canon’s Best Practices for Field ServiceThe Technology Services Industry Association (TSIA) and Canon to Discuss the Implementation of a Preventive and Proactive Customer Service Model SUNNYVALE, Calif.--(BUSINESS WIRE)-- Moxie Software, Read more >> Apple’s Lead in Tech Support Quality Continues to Slip in Consumer SurveyVocalabs' Study Also Shows Fewer Complaints about Language Skills and Support Cost at Apple MINNEAPOLIS--(BUSINESS WIRE)-- Apple continues to lead Dell and HP in customer service quality for Read more >> ManTech Awarded $91-Million Task Order to Support NAVAIR Communications TechnologyFAIRFAX, Va.--(BUSINESS WIRE)-- The U.S. Navy has awarded ManTech International Corporation (NASDAQ:MANT) a task order valued at $91 million to provide communications technology and engineering Read more >> National Award Goes to eSmartTax.com for Having 'Best Tax Preparation Software' Available to Online Tax FilerseSmartTax.com capped a successful 2011 year, receiving About.com's Reader's Choice Awards for Having "Best Tax Preparation Software."VIRGINIA BEACH, Va., Jan. 28, 2012 /PRNewswire/ -- Finding the Read more >> McAfee Introduces Comprehensive, Expert Technical Support Services for North American ConsumersRange of Bundled Services Allow Consumers to Choose Which is Best for Them SANTA CLARA, Calif.--(BUSINESS WIRE)-- McAfee today announced a suite of comprehensive tech support services designed to Read more >> |
