Social networking in the enterprise holds out the promise of increased communication and collaboration, but it doesn't guarantee greater efficiency when it comes to IT projects.
The 20- to 45-year-old compact-car driver is a primary target for Mercedes-Benz, and the German automaker wanted a better way to tap into this individual's needs and desires. Since members of this
CIOs and CTOs last year spent much of their online conversations talking about managed services, cloud computing, social networking, SaaS and workplace issues, according to a compilation of buzzwords
L.L. Bean has long been known for friendly, old-fashioned customer service, and its call center agents are well-versed in tapping into shoppers' needs, both material and emotional. This holiday
Is your company thinking of taking advantage of Google+ now that the platform offers "Pages" for businesses to tout their brands? As proponents are quick to point out, Google+ has 40 million users
Private social networks are blanketing the enterprise, with hundreds of thousands of organizations having deployed them over the last year and a half, reports Carolyn Duffy Marsan at Network World.
Facebook is the top destination among all social networks and blogs, according to a new report by Nielsen. Released last week, the report shows the increasing popularity of social networking
Hype around the so-called "social enterprise" seems to be building on a weekly basis, and one of this week's top contributors to the enthusiasm is Salesforce.com CEO Marc Benioff, who told attendees
The typical large corporation experienced nine incidents related to social media over the past year, and they almost all suffered as a result, Symantec found in a recent survey. Adverse impacts
Reports say enterprise social network Yammer will soon integrate with popular CRM software Salesforce.com, taking another step deeper into intra-enterprise communications. According to AllThingsD,