service model news from FierceCIO

Instead of thinking of IT as a support for the rest of the enterprise, more and more CIOs are turning their IT shops into mini-businesses of their own, treating internal customers as if they were Read more...

means developing an effective project management office and using the right tools. To make a project management office work, start by having clear objectives and a reliable way of measuring ROI. The Read more...

Now that applications developers and IT operations have embraced service-oriented delivery, the next IT area ripe for a service-orientated overhaul is infrastructure, including equipment, Read more...

The complexity of today's technology is forcing companies to spend the majority of their IT budgets on maintaining existing systems instead of investing in more innovative systems, a Google Read more...