Tag:

Salesforce.com

Latest Headlines

Latest Headlines

What's old is new: Salesforce Chatter gets instant messaging and presence awareness

Salesforce.com introduced old chestnut instant messaging to its Salesforce Chatter social product this week and also announced screensharing.

What lies ahead for CRM in 2012

We've heard a lot about mobile CRM and social CRM over the past year, but 2012 is widely expected to witness greater integration of the stalwart enterprise software system into more aspects of the

A 'mobile help desk' in every pocket, from Salesforce.com

Salesforce.com unveiled a new application this week to put "a mobile help desk in every employee's pocket." The program, Desk.com, enables customer service agents to deal with customers at any time,

How 2011 changed enterprise software

For an interesting and expansive overview of the changes enterprise software underwent last year, take a look at an article by IDG News Service's Chris Kanaracus. While it would be going too far to

With Gillett at the helm, Starbucks percolates with emerging technologies

Starbucks has turbo-charged its use of emerging technologies over the past couple years since Stephen Gillett took the job of CIO. The company has upgraded its infrastructure, recently deploying a

SpringCM survey finds Salesforce users looking for CM

A survey by SpringCM of 109 Salesforce.com users found that for the most part, while respondents were avid Salesforce.com users, they lacked even the most basic content management tools (in spite of

Salesforce.com introduces project management app Do

Salesforce.com announced a new project management application called Do that is built on the Manymoon software the company acquired earlier this year. The Do application, which is in public beta,

SpringCM offers free content management to Salesforce customers

SpringCM announced this week it was offering a free VIP edition of their CMS to Salesforce.com customers. Features include check in/check out, one-click Microsoft Office document editing, iPad

What's behind the Oracle, Salesforce war of words

Oracle ( NASDAQ: ORCL ) CEO Larry Ellison dished out some serious trash talk last week when he announced that the company was officially getting into the public cloud business. Calling Salesforce.com

Box.net announces Salesforce Chatter integration and Salesforce funding

Box.net held its first Boxworks user conference this week. It was like a coming out party for the growing cloud computing company. They made a splash by giving away a Motorola Xoom to every