Q&A news from FierceCIO
Welcome to the FierceCIO Q&A Library
Editor Caron Carlson conducts in-depth interviews with chief information officers working in a variety of industries, drawing out insight about management techniques and IT trends.
Click on any of the articles below to read the conversation, and don't forget to check back regularly to gain the insight and analysis you need to keep pace with the industry.
NewsQ&A: Disaster recovery when your business sits on the San Andreas Fault
Graniterock, a century-old provider of construction materials in Watsonville, Calif., operates a quarry that happens to sit on the San Andreas Fault. The company has 20 locations from Oakland to the Read more...
Q&A: For Visiting Nurse Service's security, logs are everything
The Visiting Nurse Service of New York conducts 40,000 patient visits a day. With 15,000 employees and about 130,000 patients under its care over the course of a year, it is the largest Read more...
Q&A: How Accenture consolidated 2,100 applications into 500
Over the past decade, consulting and services giant Accenture consolidated 2,100 applications into about 500. The company has a single financial system, a single HR system and a single T&E system Read more...
Q&A: For electrical firm, outsourcing is about finding the right partner
Mayer Electric, an 80-year-old electrical distribution company with 50 locations in eight states, has a fairly lean IT shop for a company its size. CIO Barry Carden's department is made up of 14 Read more...
Q&A: Delta Dental of Va. puts BI tools into the hands of the masses
Delta Dental of Virginia, a benefits provider based in Roanoke, collects mountains of claims data, but until recently the company did not have business intelligence tools for non-technical employees Read more...
Q&A: What if cloud providers offered insurance for downtime or security breaches?
Handing one's data over to a cloud computing service presents the possibility of cost savings, but when it comes to the really important data, information executives still prefer to keep it in-house. Read more...
Q&A: Northern Ireland gets help for the help desk
It is rare that new technologies are touted as less user-friendly or less intuitive than previous technologies, and yet users appear to be calling help desks with growing frequency. At the same time, Read more...
Q&A: Healthcare company uses automation to streamline IT, save money
Mid America Clinical Laboratories operates blood labs and manages labs in hospitals as well. As with almost all healthcare operations these days, there's little tolerance for IT processes that don't Read more...
Q&A: Indiana University's key to safeguarding confidential data
Like most state universities, Indiana University maintains large volumes of sensitive information, including healthcare data, social security numbers and financial data. As faculty, students and Read more...
Q&A on finding quick wins when merging IT support systems
Mergers and acquisitions present a well-documented host of challenges to CIOs. The task of merging different infrastructures, networks and applications is complicated by the task of uniting cultures, Read more...
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