process improvement news from FierceCIO

Do you need to loosen up? More specifically, do you need to get your IT organization to loosen up when it comes to enforcing processes? To keep users from undermining the procedures they view as Read more...

First there were chief security officers, then chief innovation officers, and now, Michael Hammer is adding a new title to the mix: chief process officer. In the early 1990s, Hammer and James Champy Read more...

Only the iPhone has succeeded in out-headlining Services Oriented Architecture on the technology news front in recent weeks. But despite the hype, some analysts are asking "Where's the beef?" when Read more...

Companies can potentially increase their back office offshore savings by over 50 percent by selectively integrating transformation and process improvement efforts into their globalization Read more...

A new survey by CIO Insight finds that instead of focusing on IT projects, ensuring data quality and defining IT architecture, the CIO's role will continue to shift toward creating strategy Read more...

Much has been written about a recent survey that indicated that CEOs are generally satisfied with the role that IT plays in the organization. But the study also noted that most CEOs don't expect Read more...

Forward-thinking CIOs are turning their IT departments into independent business units that function much like a separate business. Delivering IT as a service--and that means treating internal Read more...

CIOs are still focusing on the basics: IT/business alignment, process improvement and business continuity. That leaves them little time for more strategy-focused issues, such as cost control, Read more...