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Pennies from heaven

November 8, 2007 — 7:59am ET
The new year is starting soon, and it's time to look at your financial ledger and tighten your purse strings. If you haven't tried to do it yet, it's time to cut capital expenses and operational... Read more...

Customer relationships are for people, not technologies

August 16, 2007 — 6:59am ET
Next time someone tells you they are implementing a Customer Relationship Management (CRM) system to improve customer relationships, nod, smile politely and then change the subject. That, it seems,... Read more...

U.S. IT spending closing in on $1 trillion

May 24, 2007 — 8:01pm ET
All the recent talk about tight IT budgets not withstanding, the trillion-dollar mark for nation-wide enterprise technology investments is on the horizon. Info-Tech Research Group's Indaba Division... Read more...

The power of CMDB

May 15, 2007 — 8:01pm ET

The growth of configuration management database (CMDB) systems is one of the major drivers IT transformation, including greater collaboration and innovation. CMDB contains details about each... Read more...

SPOTLIGHT: Simple steps for saving on operational costs

October 26, 2006 — 8:01pm ET

Energy and other operational costs aren't a sexy tech issue but they do impact the bottom line and with some smart strategies, IT leaders can save some big bucks by implementing efficient... Read more...

New ways to drive down support costs

May 4, 2006 — 8:01pm ET

The bane of IT--maintenance and support--has long been a drag on tech budgets and resources. The goal is to figure out how to minimize the cost, labor and management time involved, yet boost... Read more...

Containing increasing utility costs

April 24, 2006 — 8:01pm ET

Given rising operational costs, electricity and power consumption aren't small budget items. It's time to get a grip on this issue, say experts, as the power usage and related costs are jumping... Read more...