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News

The upside and downside of outsourcing to China

China has seen soaring growth in IT and business process outsourcing over the last few years, and analysts say it now meets the standards of a mature market. While China comes in third place for Read more...

Rural sourcing gains traction, lacks in scalability

Rural sourcing--the practice of hiring service providers located in low-cost areas of the United States--is gaining traction. While it does not threaten to upend the major offshore providers in India Read more...

Fired IT workers sue employer, outsourcer for favoring Indians

When the CIO of Molina Healthcare fired 40 IT employees last year, he told them it was because of financial, not performance, reasons. For 18 of the employees, that wasn't a sufficient answer, and Read more...

How to save on the outsourcing bill

Invoices from outsourcing providers tend to be long and complex, and often there may be only one or two individuals in an organization who understand the details. But that shouldn't stop you from Read more...

Prospects for captive call centers

Wholly owned offshore service centers, or captive centers, have seen some rocky days; a slew of major enterprises, including Unilever, Citigroup (NYSE: C) and Dell have closed theirs. Nonetheless, Read more...

The value of offshoring when it's no longer cheap

Rising labor costs in developing countries combined with increasing fuel prices and a weakening U.S. dollar are making the value of outsourcing offshore less obvious. It is not time to quit Read more...

Why one company chose China for outsourcing

The first time Interval International, a timeshare broker, signed a major outsourcing contract, it did it with developers in China, reports Stephanie Overby at CIO magazine. The deal, struck two Read more...

SIMposium: Outsourcing strategies at Home Depot and Coca-Cola

Outsourcing has been around long enough now for the major fault lines to become quite apparent. IT executives have learned the value of planning carefully, managing expectations, limiting scope and Read more...

Rethinking outsourcing

Another anti-outsourcing bill has been introduced in Congress, even as more companies are finding their own reasons to pull some outsourced IT jobs back in house. The Stop Outsourcing and Create Read more...

The impact of IT on employment in 2020

Over the next 10 years, America's greatest challenge is going to be creating enough jobs, according to Martin Ford, author of "The Lights in the Tunnel: Automation, Accelerating Technology and the Read more...

Press Releases

Ciklum, Provider of Outsourcing to Ukraine, at E Commerce Expo

LONDON, Oct. 21 /PRNewswire/ -- Ciklum - http://www.ciklum.net - the IT outsourcing company offering nearshoring in Eastern Europe, showcased its portfolio of services at E Commerce Expo 2010. The Read more >>

InformationWeek Analytics New Research Finds 68% of Business Technology Professionals Believe the United States Has Lost Its Pos

The top three reasons cited are offshore job movement, failure in education and national policy-making.SAN FRANCISCO, Aug. 25 /PRNewswire-FirstCall/ -- InformationWeek Analytics, the leading service Read more >>