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Latest Headlines
Latest Headlines
What lies ahead for CRM in 2012
We've heard a lot about mobile CRM and social CRM over the past year, but 2012 is widely expected to witness greater integration of the stalwart enterprise software system into more aspects of the
The integrated enterprise
The vast majority of organizations run separate applications for each function. Because none of these systems typically talk to each other, duplicate information must be manually entered or imported
The real cost of deploying SaaS
Software as a Service (SaaS) has myriad benefits, including easy deployment and greater flexibility in procuring applications, but it's not necessarily the cheapest way to go. Per-user prices
The next generation of IT
will be much more flexible and scalable than today's technology, focused more on serving the business side of the enterprise. It's the only way to remain competitive going forward, especially with
