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Forrester: 20 ways to make IT work

Sometimes the CIO has to convince the boss that he's on the right path. To help him do that, Forester Research put together a list of best practices that can offer some help in making IT work well. Read more...

Networking and relationship building is key to success

A large part of management is about networking and building better relationships, but networking does not always come easy. CIO Executive Council members discussed relationship best practices at Read more...

The CIO-CFO relationship grows

The average tenure of CIOs has become notoriously short, writes Steve O'Connor, an executive with ITM Software, in CIOUpdate. "Often (as insiders will sometimes share), these firms are caught in a Read more...

CIOs have a credibility gap to overcome

In the rarefied world of big time IT, measurement is King. That, at least, is the position of David Caruso, Senior Consultant with the Cutter Consortium. And as technology becomes more critical to Read more...

Welcome to the new FierceCIO

Publisher's Note: As you might recall, we recently asked you for your thoughts on how we could improve FierceCIO to better suit your needs. Well, you told us what you Read more...

Web analytics solutions demystified

There are more than 100 Web analytics vendors on the market today, each different from the next in terms of technological capabilities, price and customer support. To find the one that suits your Read more...

Engineering positive change

Great CIOs anticipate and drive change; they are experts at change management. But change isn't easy, and realistically, not every CIO is good at it. The prevailing notion is that change doesn't Read more...

Making the most of ITIL

There is no doubt that ITIL (Information Technology Infrastructure Library) is a great way to support and deliver IT services, but it's a framework, not a set of instructions to be followed Read more...

Going back to security basics

In many environments, basic security recommendations are not applied consistently. Taking a personal and institutionalized interest in applying basic security principles consistently will mitigate Read more...

Measuring offshore partnerships

Yesterday's methods of measuring the success of an offshore partnership don't work today. Those traditional measurements--delivery that's on time, on budget, and working as promised--don't cut it Read more...