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eBay's secret to innovation

Just how do you maintain a competitive edge, stimulate innovation and align IT with key business objectives? James Barrese, VP of systems and architecture at eBay tackles some of these issues in a... Read more...

Help shape good IT candidates

Instead of complaining about the dearth of good job candidates, why not lend a hand by teaching a course or two at your local university? Computer science programs often struggle to align with the... Read more...

Communicating with the CEO

When taken to task by the CEO for increasing IT costs or other key business issues, you can either agree and make the necessary cuts, or fight back. As an officer, your job includes arguing for IT... Read more...

Clawing your way to the top

Getting to the vaunted level of CIO is a real accomplishment, but is that the pinnacle? How viable is it to think about becoming a COO or CEO someday? It's certainly been done, but a CIO doesn't make... Read more...

Using tags to track mail service

Customer and client satisfaction is a key business target for every business, including postal operations. That's why Australia Post is using radio frequency identification tags (RFID) to track... Read more...