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Saas comes of age
Software as a service is coming of age. And any CIO who hasn't adopted Saas into their portfolio is woefully behind the times. The trick is to spot the best uses of Saas to enhance such tasks as Read more...
Dow CIO focuses on 10 RFID initiatives
As Radio frequency identification (RFID) technology begins to make inroads into some enterprises, CIOs can learn a detail or two from Dow Chemical Chief Information Officer Dave Kepler. After Dow Read more...
Cognos acquires Applix for $339M
With vendors like Oracle and Microsoft making inroads into the massive $6.25 billion business performance and analytics software market, smaller vendors are doing all they can to remain competitive. Read more...
ITIL: Not ready for prime time in the midmarket?
Although the IT Infrastructure Library (ITIL)--a sort of roadmap of best practices that helps IT departments adopt more efficient service management--is making great strides in the enterprise, Read more...
Security shored up at VA agency
The much-publicized laptop theft and related data security issues at the U.S. Department of Veterans Affairs might have been the best thing to ever Read more...
Case Study: Making e-healthcare a reality
A leader in the field of electronic healthcare, the University of Pittsburgh Medical Center's CIO, Dan Drawbaugh, has already launched an ambitious e-medical record system in all but one of the Read more...
Dell's fighting the good customer service fight
It's got to be a bit tough working at Dell these days as the top PC maker was making strong inroads in boosting customer service until it was stopped in its tracks by a massive recall of the Sony Read more...
Enterprises not running from spyware battle
The recent State of Spyware report from security vendor Webroot, an anti-spyware software company, isn't very pretty. Spyware creators are only getting nastier and smarter and the infection rate Read more...
Open-source networking making strides
Open-source computing is reaching new heights as its pushed forward by vendors and organizations, but it's just spreading its roots when it comes to networking, though more than a few vendors hope Read more...
The challenges facing China's CIOs
Tech leaders in China are still grappling with issues that U.S.-based CIOs have hurdled and put behind them, according to a new study. CIOs in China are facing three major issues these days: Read more...