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IT execs overconfident about e-discovery

June 9, 2008 — 6:59am ET
A new research report has found that IT executives are confident they can respond to e-discovery litigation requests given their significant investments in records management, archiving and... Read more...

Time to upgrade the Internet

April 10, 2008 — 7:00am ET
A new worldwide survey finds that the United States is doing a decent job with its Internet infrastructure--but there's still room for improvement. The nation comes in fourth in a worldwide survey... Read more...

FTC offers tutorial on data protection

December 6, 2007 — 7:59am ET
Business is not the only entity with concerns about hacking and the unauthorized use of personal data. The Federal Trade Commission is so concerned that it has launched an online tutorial for... Read more...

Evaluating developer skills

May 7, 2007 — 8:01pm ET

A new testing process developed by the SANS Institute will help companies determine how well developers can craft secure code. The exams, which will cover C/C++, Java/J2SE, Perl/PHP and .Net/ASP,... Read more...

CIOs should continue to broaden their resumes

May 1, 2007 — 8:01pm ET

Although many consider the role of CIO a career high, resting on your laurels just isn't smart. Career planning is as necessary for CIOs as it is for entry-level IT workers. Ask yourself whether... Read more...

Assessing your IT architecture

March 29, 2007 — 8:01pm ET

To perform a thorough IT architecture assessment, first collect and analyze documents and conduct informal interviews of executives and key players in the organization to identify current business... Read more...

Common pitfalls with ISO 20000

March 27, 2007 — 8:01pm ET

ISO 20000, an integrated framework for delivering and managing IT services to the customer based on the best practice foundation of the IT Infrastructure Library (ITIL), can be difficult to... Read more...

Fed's cyber attack drill identifies holes

September 14, 2006 — 8:01pm ET

In the late winter of this year the federal government held a mock-attack exercise to test its cyber security programs. While the results weren't sterling, Homeland Security officials are claiming... Read more...

Feds map out cyber security plan

June 4, 2006 — 8:01pm ET
The federal government has released online its new plan for boosting cyber security. The Federal Plan for Cyber Security and Information Assurance Research and Development lists out a 10-point plan... Read more...

Decisions, not data, drive CRM improvements

March 8, 2006 — 8:01pm ET

Analytics are crucial to improving on CRM projects, but only if used in the proper context. According to Gartner research director Gareth Herschel, if you aren't prepared to use analytics to come... Read more...