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You are pulled from the left and from the right. And now you are pulled by your company's business line. A new study by Gartner finds that CIOs realize the importance of using IT in changing business Read more...

Michael Rapken, executive vice president and CIO for transportation company YRC Worldwide, offers some great advice on becoming a change leader--a role that he assumed after spearheading a merger Read more...

According to a new survey from KPMG and Harvey Nash, 85 percent of CIOs find their jobs fulfilling. The survey surmised that CIOs like their jobs mainly because most of their organizations have Read more...

Your department can build the most sophisticated, feature-rich application possible, but if end users don't understand how to use it or don't find it beneficial, you might as well have not wasted Read more...

It's common knowledge that visual cues are important to communication and videoconferencing has long promised to provide those cues while reducing travel and other time and cost-prohibitive Read more...

Today's IT department is a very different animal from the IT department of even five years ago. The Internet, advanced communication tools and virtually unlimited storage have made your users much Read more...

Capturing knowledge and experience--and producing tangible results with it--isn't easy. Leveraging knowledge means effectively collecting and understanding it. And capturing knowledge must go Read more...

Can you believe it's just been four years since the infamous Sarbanes-Oxley legislation was passed and compliance to new regulatory mandates hit the tech radar? While it may seen that Sarbox has Read more...

The best way to learn hard lessons is from other enterprises' experiences. That's why the story of an effort by the state of Maine to improve its online Medicaid system is so valuable to other Read more...