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customer trust
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Latest Headlines
Facebook, business brands and customer trust
Facebook's most recent data privacy tempest has attracted the ire of not just privacy advocates but lawmakers as well. While many users are threatening a boycott, many others are going about their
Do your customers trust you online?
If your business is online to sell its wares, it's important to create a new generation of consumers who trust you online, according to experts in the field. You have to make your customers feel
Banks using more security layers these days
Every business with an online operation is dealing with security woes, but the issue is likely the most challenging for those in the financial and banking sector. Attaining customer
Customer data gets dumped in dump
First it was a rash of laptop thefts, in which thieves got their hands on customer data and information. Then a company actually
salesforce.com intent on customer retention
It hasn't been a good month for salesforce.com or its customers, thanks to more than a few hiccups with its service. In an effort to regain customer trust and bolster loyalty the vendor is not
