customer requirements news from FierceCIO
NewsLook carefully at every project
The old saying, "Look before you leap" is especially true when it comes to information technology. Before an IT executive signs off on a project, it is essential to vet it thoroughly. Before all is Read more...
Biz 3.0 is just around the cornerJust when you're starting to understand the ins and outs of Web 2.0 and working to develop an Enterprise 2.0 strategy, you realize that you have a way to go. In the next stage, customers will lead Read more... Common pitfalls with ISO 20000ISO 20000, an integrated framework for delivering and managing IT services to the customer based on the best practice foundation of the IT Infrastructure Library (ITIL), can be difficult to Read more... Faulty IT practices leads to customer attritionCompanies are losing customers because they are doing a poor job of resolving IT issues and neglecting to tailor IT-enabled business services to meet customer requirements. These findings, from a Read more... SPOTLIGHT: There are good vendors and then there are bad ones
Ask any tech leader about vendor headaches and you will hear a litany of complaints. But not every vendor fails to meet customer requirements and service expectations. As a new poll indicates there Read more...
| Press ReleasesCM Engineering Standardizes on SpringSoft’s Verdi Debug in Advanced Chip Verification EnvironmentYOKOHAMA, Japan--(BUSINESS WIRE)-- SpringSoft, Inc., a global supplier of specialized IC design software, today announced that CM Engineering Co. Ltd. (CM Engineering) has adopted the Verdi™ Read more >> FuseSource Integration and Messaging Experts to Speak at ApacheCon 2011Guillaume Nodet and Debbie Moynihan to discuss distributed OSGi applications in the cloud as well as the business of open source software BEDFORD, Mass.--(BUSINESS WIRE)-- FuseSource Corp., experts Read more >> SAS® Analytics Anchor Virgin Mobile USA Low-Churn, No-Contract PlansSAS® data mining and forecasting reduce churn, marketing expenses CARY, N.C.--(BUSINESS WIRE)-- Analyzing customer behavior with SAS boosted profitability for Sprint’s no-contract or prepaid service, Read more >> Open Data Center AllianceSM and Cloud Security Alliance Join Forces to Target Delivery of Cloud Security EquivalentInitial Collaboration Targeted for H1’ 2012 Delivery will Align Cloud Security Best Practices with Alliance Customer Requirements NEW YORK--(BUSINESS WIRE)-- The Open Data Center Alliance (ODCA) and Read more >> FuseSource Integration and Messaging Experts to Speak at ApacheCon 2011Guillaume Nodet and Debbie Moynihan to discuss distributed OSGi applications in the cloud as well as the business of open source software BEDFORD, Mass.--(BUSINESS WIRE)-- FuseSource Corp., experts Read more >> |
