customer relationships news from FierceCIO
NewsCustomer relationships are for people, not technologies
Next time someone tells you they are implementing a Customer Relationship Management (CRM) system to improve customer relationships, nod, smile politely and then change the subject. That, it seems, Read more...
CRM: The latest battleground for CIOs and CEOsCustomer Relationship Management (CRM) is perceived differently by CIOs and CEOs, and this difference of perception can lead to communication breakdowns. The conflict might stem from both Read more... Do your homework when hiring bloggersBlogging can be good for your business, improving the corporate image, raising visibility and bolstering customer relationships. But with little time, many companies are turning to outside sources Read more... 2007: More of the same for CIOsCIOs this year will continue to struggle with how to make their IT shops run more smoothly and how to make better use of existing resources while satisfying business objectives. These findings, Read more... CIOs committed to HPIn the wake of the scandal that rocked HP, the company must be breathing a big sigh of relief given the results of a new customer/client survey that says just three out of 28 companies might Read more... | Press ReleasesSWC Earns 3rd Microsoft Central Region Partner Award in 4 YearsRecognized Out of 6,000+ Partners in the Region for Customer Loyalty & SatisfactionOAK BROOK, Ill., Feb. 8, 2012 /PRNewswire/ -- SWC Technology Partners, a provider of IT solutions to midmarket Read more >> Top Industry Analyst Firm Positions Convergys in Leaders Quadrant for Customer Management Contact Center BPO, WorldwideCINCINNATI--(BUSINESS WIRE)-- Convergys Corporation (NYSE: CVG), one of the largest agent-assisted customer service companies in the world, announced today that it has been positioned by Gartner, Read more >> Starting a Successful Business is Theme of Upcoming InterCall® WebinarEntrepreneur, Author and Syndicated Radio Host Steve Henry Shares Strategies from 30 Years of Building Businesses CHICAGO--(BUSINESS WIRE)-- InterCall, the world's largest conferencing and Read more >> Zendesk Introduces "Zen Masters" Webinar SeriesNew Series Shares the Secrets of Building 21st-Century Customer LoyaltySAN FRANCISCO, Nov. 17, 2011 /PRNewswire/ -- Zendesk, the proven cloud-based help desk software provider, today launched its Zen Read more >> YODLEE® and Open Solutions® Launching Personalized Finance Capabilities for Consumers via Community Banks and Credit UnionsMaking online banking more valuable for customers at all stages of lifeREDWOOD CITY, Calif., Nov. 17, 2011 /PRNewswire/ -- Yodlee, Inc., the leading provider of online personal financial management Read more >> |
