contact news from FierceCIO

Spam is everywhere--even on your cell phone You thought you had wrestled spam to the ground, and maybe you have on your computer system. But now comes a new trend reported by the New York Times that Read more...

Like many CIOs these days, actor George Clooney found out the hard way that databases can get hacked and information can be leaked. Clooney's medical records were grabbed out of the system at a Read more...

Next time someone tells you they are implementing a Customer Relationship Management (CRM) system to improve customer relationships, nod, smile politely and then change the subject. That, it seems, Read more...

Publisher's Note: As you might recall, we recently asked you for your thoughts on how we could improve FierceCIO to better suit your needs. Well, you told us what you Read more...

Modern communications includes multiple phone numbers, inboxes and contact routes, and it's difficult to discern which of these messages are important or urgent. What's more, all of these Read more...

It takes more than intuition and newspaper ads to keep a your employee coffers full these days, and technology can help. Relationship databases are a good way to keep track of interested Read more...

Even though it might have been devastating to your systems, employee morale and customer confidence, if your company is hit by a cyber attack, how you approach your recovery can make all of the Read more...

Widgets, downloadable applications that display data from the Internet on websites or a desktop, may have started in the consumer world but they are quickly making their way into the enterprise. Read more...

CIOs and IT managers have a lot on their plate these days, but three thorny issues in particular need to be fully addressed. The first issue is the fact that information often flows irregularly Read more...

In many organizations, taking responsibility for integrating the customer into every step of the organization isn't anyone's clearcut role. A few years ago, some companies created a new C-level Read more...