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Ensuring project success

May 6, 2007 — 8:01pm ET

IT projects have a better chance of succeeding if the company has dedicated a project manager to coordinating them. The project manager is charged with making sure expenses don't run amok, that... Read more...

Engineering positive change

May 2, 2007 — 8:01pm ET

Great CIOs anticipate and drive change; they are experts at change management. But change isn't easy, and realistically, not every CIO is good at it. The prevailing notion is that change doesn't... Read more...

BPO: Sometimes, it's a matter of survival

April 19, 2007 — 8:01pm ET

Outsourcing core business processes may not be pleasant, but sometimes it's necessary for the survival of the company. It can help with the problem of filling IT jobs, can lessen labor costs, and... Read more...

ITIL: Not ready for prime time in the midmarket?

April 2, 2007 — 8:01pm ET

Although the IT Infrastructure Library (ITIL)--a sort of roadmap of best practices that helps IT departments adopt more efficient service management--is making great strides in the enterprise,... Read more...

Creating processes for innovation

April 1, 2007 — 8:01pm ET

Companies create processes for innovation in different ways, but the unifying thread is that they all focus first on creating a process. Process is important because it provides a structured way... Read more...

The need for controls in good change management

November 16, 2006 — 8:01pm ET

As one IT expert acknowledges, change is always painful and so is the process of change management. But there are some best practices that CIOs can follow to ease the hurt, at least a little bit.... Read more...

SPOTLIGHT: 10 tips to effective change management

September 19, 2006 — 8:01pm ET
Bringing about change is a constant action in most IT enterprises, but change management still remains a huge headache. There are 10 best practices that CIOs and IT leaders can use to ease the... Read more...

The CIO's role in bringing about change

June 21, 2006 — 8:01pm ET

Robert Reich, the former U.S. Labor Secretary, is calling on tech leaders to take an active change management role in their organization's business aspirations--claiming that without IT's efforts,... Read more...

C&L: Emotion is the heart of change

June 6, 2006 — 8:01pm ET
There's an article at CIO Magazine that every tech leader and future business leader needs to read. It's not your typical 'how... Read more...

ALSO NOTED: UK IT managers getting better pay raises; Subscriber tracking an issue in SF WiFi plan; and much more...

May 21, 2006 — 8:01pm ET

> U.K. IT managers getting better pay raises. Article > Subscriber tracking an issue in San Francisco... Read more...