case study news from FierceCIO

The newest version of ITIL, a best practices framework, will be more business-focused, according to ITIL architects. ITIL 3.0 will reflect the fact that line is blurring between service management Read more...

Theoretically, a company's business culture can benefit from absorbing the principles of SOA (Service-Oriented Architecture), a conceptual approach to computing, people and processes. Whether it Read more...

There's been more than one prediction about Service Oriented Architecture (SOA) and why its bound to take off in the next year or so. Yet there aren't very many real-life examples to learn from Read more...

One of the more hyped technologies as of late is Web 2.0 and while many businesses haven't taken even the first step toward the technology, some enterprises are going whole-hog to make it a Read more...

A service oriented architecture (SOA) is one of those tech dreams that many IT leaders read about but are often a bit hesitant to move ahead on. Part of that reticence is due to all of the hype, Read more...

For the past year the news has been filled with reports on lost laptops, stolen data banks and hacking incidents from the government to the private sector. But little is heard after the Read more...

A leader in the field of electronic healthcare, the University of Pittsburgh Medical Center's CIO, Dan Drawbaugh, has already launched an ambitious e-medical record system in all but one of the Read more...

While confidentiality regulations placed on patient data have fostered greater technology adoption within the medical field, the potential for savings has also played a role when it comes to IT Read more...

Becoming a leading E-tailer is no mean feat given the competitiveness in every industry today. But as one shoe seller's story relates, success can be achieved if you keep the technology simple and Read more...

Four years ago, Voice over Internet Protocol was being hyped as one of those magical technologies that would save money, boost communications integration and provide a stable network platform. Few Read more...