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Change in the wind for CIOs

December 10, 2007 — 8:00am ET
The CIO's job is definitely changing. Hardly a week can go by without us hearing about another line of responsibility being added, either formally or informally, to the position. In the latest... Read more...

Finger-pointing leads to IT failure

February 21, 2007 — 8:01pm ET

It's human nature to pass the buck when things aren't going your way, but doing just that in an IT setting can lead to project delays and system downtime. In fact, the vast majority of IT snafus... Read more...

ALSO NOTED: Microsoft and Google offer services to businesses; The priorities of healthcare CIOs;

February 21, 2007 — 8:01pm ET

> Microsoft is working on business services. Article > Google offers... Read more...

Faulty IT practices leads to customer attrition

February 13, 2007 — 8:01pm ET

Companies are losing customers because they are doing a poor job of resolving IT issues and neglecting to tailor IT-enabled business services to meet customer requirements. These findings, from a... Read more...

Selling outsourcing now a prime HP goal

November 8, 2006 — 8:01pm ET

HP is intent on expanding its outsourcing services, though it doesn't plan to expand its operational footprint in India. According to the new honcho named to run the $15.5 billion technology and... Read more...