business objectives news from FierceCIO

For a little insight into one of the key IT trends unfolding this year, look no further than the Consumer Electronics Show taking place in Las Vegas this week. While CES explicitly targets the Read more...

You may not like 'social networking' one bit. You may grit your teeth when you have to use it. But get used to it. It's not going away. In a new book, Groundswell, two Forrester analysts write about Read more...

With the New Year fast approaching, the first resolution for any CIO should be customer satisfaction. And that's a pretty big order for most CIOs who do not think customer happiness is their number Read more...

Just how do you maintain a competitive edge, stimulate innovation and align IT with key business objectives? James Barrese, VP of systems and architecture at eBay tackles some of these issues in a Read more...

The fact that non-IT executives don't understand the process of aligning IT and business objectives means they can't be very supportive, which places a big burden on CIOs. For many companies, Read more...

Monitoring your web site statistics is an important productivity and customer satisfaction tool, but you won't get the best value if you're not measuring the right metrics. It's critical to make Read more...

CIOs this year will continue to struggle with how to make their IT shops run more smoothly and how to make better use of existing resources while satisfying business objectives. These findings, Read more...