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CIOs can help a manager shine

While a company's managers may not always be tech savvy, they would be wise to embrace the expertise of a CIO, according to research firm IDC. In today's topsy-turvy and competitive world, a manager Read more...

Does your company need a Blog?

The Enterprise 2.0 conference this week in Boston was all about--you guessed it--Web 2.0 for the enterprise. While CIOs are often left scratching their heads about how best to embrace the Read more...

ITIL v3: Ready for release this week

The latest version of the Information Technology Infrastructure Library, a framework for IT best practices, gets released tomorrow. The framework, developed by the U.K. government, is taking hold Read more...

Communicating with the CEO

When taken to task by the CEO for increasing IT costs or other key business issues, you can either agree and make the necessary cuts, or fight back. As an officer, your job includes arguing for IT Read more...

Strategy and flexibility: keys to CIO success

Successful CIOs are those who are as comfortable talking about business as they are about technology and innovation. It's all about being able to see both sides of the coin and say the same thing Read more...

Clawing your way to the top

Getting to the vaunted level of CIO is a real accomplishment, but is that the pinnacle? How viable is it to think about becoming a COO or CEO someday? It's certainly been done, but a CIO doesn't make Read more...

A tale of moving up

More than a few tech leaders are likely aspiring for the next corporate leadership role, such as chief operations officer or even chief executive. But it can be a long career path to travel and it Read more...

Editor's Corner

CIOs who want good right-hand people and would like to shore up retention and build their management organization have to make sure that new and tenured staff are getting as much knowledge and Read more...

Press Releases

Zendesk Introduces New Way to Save Money on Customer Service

New Self-Service Analytics Offers Insight on Effectiveness of Support ForumsSAN FRANCISCO, Nov. 9, 2011 /PRNewswire/ -- Zendesk, the proven cloud-based help desk software provider, today announced Read more >>

Dell Recognized for Listening and Energizing Customers Through Social Media

Listening Command Center honored for increasing response time to customer issuesTrade Secrets program recognized for fostering conversations among Small and Medium BusinessesROUND ROCK, Texas--( Read more >>

Xactly to Exhibit its Leading Sales Compensation and Performance Management Solutions at the 2011 Sales and Marketing Summ

Demonstrates How Organizations Can Maximize Sales Results with Automated Sales Compensation Management SAN JOSE, Calif.--(BUSINESS WIRE)-- Xactly Corporation, a leader in on-demand sales compensation Read more >>

Smallbiztechnology.com Kicks Off 2nd Annual Five City Small Biz Tech Tour

Tour will educate SMBs on leveraging technology tools for growthMONTCLAIR, N.J., Sept. 16, 2011 /PRNewswire/ -- Smallbiztechnology.com, a media company focused on educating small and mid-sized Read more >>

Rhapsody and RightsFlow Expand Partnership to Include Royalty Accounting and Payment Support

NEW YORK, Aug. 31, 2011 /PRNewswire/ -- RightsFlow, a leading provider of licensing and royalty services, has expanded its existing bulk licensing relationship with Rhapsody, the leading on-demand Read more >>