Tag:
bpo
Latest Headlines
Latest Headlines
IT's 10-year transformation, embodied by Accenture
The past decade has witnessed tremendous change in enterprise IT, and the transformation can be seen in stark relief at Accenture. I spoke with Accenture CIO Frank Modruson recently to discuss the
Should you suggest 'outsourcing the company'?
IT tends to be a usual suspect for outsourcing, but any business process that doesn't add value to a company's product or service can be a potential candidate, according to Mike Scheuerman,
Offshore outsourcing: Off the mark
As hot as the outsourcing trend has been, there appears to be a bit of an expectations gap regarding the performance of this strategy. According to an A.T. Kearney study, 60 percent of companies
BPO: Sometimes, it's a matter of survival
Outsourcing core business processes may not be pleasant, but sometimes it's necessary for the survival of the company. It can help with the problem of filling IT jobs, can lessen labor costs, and
Good BPO tied to data quality
A key element to successful business-process outsourcing (BPO) is ensuring that you have a network that can handle the necessary data requirements, secured access to the mission-critical data that
