better customer service news from FierceCIO
NewsCase Study: Going digital saves time and moneyImagine tossing paper-based processes away and saving 125 hours a week in labor, while also boosting revenue due to greater efficiency and better customer service. That's exactly what a fruit and Read more... Pulling data together requires a strategyEnterprises typically have no trouble gathering and collecting customer data given all the touch points in place today. The big issue is being able to organize, analyze and use that data to foster Read more... JPMorgan banks on tech to boost businessTechnology development is a high priority at JPMorgan Chase as it revamps its network, pours about $1 billion into consolidation of data centers and pushes out better customer service Read more... | Press ReleasesMcAfee Honored With Two Awards for Customer Service ExcellenceSupport Team Receives Accolades at JiveWorld11 and TSIA Conference SANTA CLARA, Calif.--(BUSINESS WIRE)-- McAfee today announced that it has won the Jive Awards’ “Engage Customers” category at the Read more >> IHS Selects Cognizant to Support its Business Transformation and Growth Leveraging TechnologyCognizant Helps Global Information Services Provider Implement an Enterprise Platform for Quick Integration of Acquired Firms and to Support Scalability of Future BusinessTEANECK, N.J., Nov. 3, 2011 Read more >> Webinar: Radiant Logic and Dave Kearns Discuss Implementing a Context Service Through Virtualization--(BUSINESS WIRE)-- Radiant Logic: WHO: Radiant Logic, the market leader for virtual directory solutions, announces an upcoming webinar: Delivering a Context Service through Virtualization. In this Read more >> Ingres Becomes Actian to Take Action on Big DataUnveils New Action Apps Strategy: Disrupts Business Intelligence Market REDWOOD CITY, Calif.--(BUSINESS WIRE)-- Actian Corporation (formerly Ingres Corp.) today unveiled its strategy to enable Read more >> Bank Customers Say Being Recognized by Branch Employees Improves Customer LoyaltyZogby463 Poll Finds 78 Percent Approve of the Use of Video Cameras to Better Serve Customers SAN FRANCISCO, Sept. 14, 2011 /PRNewswire-USNewswire/ -- Customer service at one bank branch location Read more >> |
