Users prompting email changes

These days, more and more companies are debating dumping corporate email systems for free Web-based messaging solutions from players like Yahoo, Google and yes, even Microsoft. The reason? Users are actually pushing the trend as they are often frustrated with in-house email applications and also want instant messaging capabilities--which many enterprises still haven't brought in as a secure function. CIOs, if they haven't already, will have to contemplate the move to corporate versions from the messaging giants and some analysts predict the changeover will be a popular decision.

For more on the email dilemma facing tech leaders:
- read the news at Business 2.0