The Pennsylvania Turnpike Commission is in the blueprint phase of using a collaborative technology from SAP and Microsoft to reduce ERP complexity and boost enterprise resource planning (ERP) integration capabilities. The transportation agency has bought a thousand licenses for Duet, formerly called Mendocino, which allows interoperability between SAP's ERP applications and Microsoft desktop products and grants users access through an Outlook interface and Exchange email. According to agency tech leaders, Duet technology is critical to its $36.5 million SAP AG effort that is underway.

For more on the agency's ERP effort:
- check out the story at BPM Today