The need to measure training investments
If you're pouring money into professional development and user training, but not measuring the return on investment, then all that money might as well just go down the drain. According to a new industry analyst report, there must be metrics applied to all training investments. The goal should be continual assessment taken on as a process.
For more on the need to measure training efforts:
- read the analyst report at Tekrati
Related Article: The value of 'what if' training exercises. Article
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