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The golden rule in handling data requests
Imagine the federal government knocking on the CEO's door asking for a list of clients or data files on specific partners, claiming it was needed for homeland security efforts. It's not that far-fetched a scenario, given all the data collecting Uncle Sam has been doing these past five years. The first step is establishing a policy and plan in the event such a data request is made. When the actual request comes in, the first person contacted should be the company's legal expert. Find out why everyone--from the help desk to the VP of IS--needs to follow that rule.
For more on handling data requests:
- read this CIO article
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