So who's in charge of the PC?

The question of who is ultimately in charge of a user's desktop may not have reached the CIO's office yet, but one day it will. The issue is a tough one, but an increasingly necessary one in this age of security breaches and hackers roaming the Internet. It's important to remember that businesses must protect the network and the data residing on it. A recent InformationWeek survey found a conflict between requiring standardization and arbitrary lockdown. Check out this comment: "'There's a reason people hate their IT departments,' says a business manager at a midsize manufacturer. 'Making IT more approachable is a win-win for all concerned. Users wouldn't feel the need to do things on their own if they felt IT was a help rather than a hindrance'".

For more on this cultural clash:
- See this InformationWeek article