Quantifying the business value of IT

Technology is the glue that holds organizations together and helps them remain profitable, yet it's often difficult to justify the cost of implementing, maintaining and upgrading that technology. In most cases, executives must estimate the value of their IT investments to justify them instead of coming up with hard numbers. To solve this problem, organizations need a way to link project costs to the resulting business benefits. The best way to do that is by following four steps: Map business goals to IT capabilities, categorize your IT capabilities, estimate the economic benefits, and then weigh the costs against those benefits.

Read CSC's take on how to analyze technology investments in business terms:
- read the article at Optimize