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Measuring offshore partnerships

Tools
Tags
Outsourcing
cost reduction
business goals
Metrics
global outsourcing
tried and true

Yesterday's methods of measuring the success of an offshore partnership don't work today. Those traditional measurements--delivery that's on time, on budget, and working as promised--don't cut it anymore, as relationships encompass a broader scope and cost becomes even more important. The new measure of success is how well the partner supports your business goals, and CIOs need to define new metrics to ensure that global outsourcing delivers much more than cost reduction. That requires granular and detailed information on where things stand at a moment's notice to spot and stop a problem before it ever reaches a critical stage. It's also important to track what's going right, which can provide best practices that your entire organization will benefit from. Consider turning to an outsourcing partner with skilled staff to execute on recommendations. Partners help CIOs vet and adopt new technologies and innovations. They also offer huge economies of scale and the benefit of tried-and-true development without the bumps and scrapes along the way.

Read more about measuring offshore partnerships:
- read the article at Optimize

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