For many enterprises, technology is the linchpin for business. It's especially true for those in the financial services market. As the CIO of TD Ameritrade Holding explains, technology is the business factor for his company and that means that nearly every nugget of IT is viewed as mission critical, and every vendor relationship is of crucial importance. As a company that has acquired other companies and merged into a new enterprise many times in the past few years, the financial services firm and its IT leadership is well versed in making vendor relationships work well and remain robust.

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