ITIL v3: Ready for release this week

The latest version of the Information Technology Infrastructure Library, a framework for IT best practices, gets released tomorrow. The framework, developed by the U.K. government, is taking hold with American companies that are implementing Services Oriented Architectures, hoping to reap the benefits of greater efficiency, cost savings and increased customer satisfaction. According to the experts, the latest version will focus on facilitating and measuring business outcomes. The new ITIL release provides in-depth guidance on business issues like asset lifecycle management and return on investment analysis, Sharon Taylor, chief architect of ITIL v3, told Baseline magazine. And don't fret if you're already an expert on version 2: according to analysts, version 3 is a natural progression from the previous version.

For all the details on ITIL version 3:
- see this article from Baseline Magazine