IT management is at a tipping point

IT organizations are looking to manage effectively across various silos--network, systems, applications management, applications development--far more aggressively than in the past. The adoption of CMDB (configuration management database) systems is probably the single biggest signal that the tipping point is upon us. CMDB systems--a foundational capability defined by ITIL--are driving not only new ways of integrating management investments, but are becoming catalysts for a new political and cultural reality across IT in which siloed tools and siloed owners must collaborate along the lines of trusted sources. It is CMDB systems that are making the difference between siloed tools, designed to arm network specialists each with their own data gathering, relationships and topology, data store, analytics, visualization and shared resources that address cross-silo interdependencies.

Learn more about the tipping point of IT:
- read the article at CIO Update

ALSO: read this on the ROI of ITIL