Insurance broker deploys platform to spark employee engagement


Insurance broker and risk management firm Marsh was facing low employee engagement scores when it decided to launch Marsh University, a global platform for employees to share experiences and resources. Kyle Lagunas, human resources market analyst, reports on the roll out in a post at Software Advice.

One of the objectives behind Marsh University was to give employees greater opportunities for advancing their careers. It also aimed to encourage employees around the world to exchange knowledge and information and to increase the workforce's sense of community.

What resulted was a custom-built, online platform that combines a social network, Q&A forum, learning environment, blogs and more. The platform includes a quick-share tool called Spark, which lets employees update projects and start conversations. A tool called Groups lets employees connect and share resources according to their interests and expertise.

Up and running for about two years now, Marsh University is deemed a success. This was largely credited to the effort put into employee adoption.

For more:
- see Kyle Lagunas' post at Software Advice

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