How to make outsourcing succeed

For quite a long time, outsourcing was the rage--the opportunity to hand off non-critical tasks and get them done on a more economical level while allowing talented tech staffers to focus on valuable IT projects was a compelling siren song. But as recent statistics show, outsourcing's success rate hasn't quite lived up to expectations, with nearly 50 percent of organizations ending outsourcing efforts early due to dissatisfaction. The reason? As CIOs and other tech leaders relate, an important element of making outsourcing work is the upfront research effort that's required. Developing a sourcing strategy in sync with business strategy, assessing true, full costs and other aspects required to make an informed outsourcing partnership decision are critical to attaining any level of success. 

For more on making outsourcing a viable option:
- read the in-depth report at CIO